In this economic climate, all business have to work together to ensure it is a win-win situation, if we can help other’s we should.
Computer Security & Solution are an established manufacturer of protective PC enclosures, having supplied the top 100 of the world’s manufacturers. They are big enough to care and small enough to help!
A UK IT reseller contacted Computer Security & Solutions with a project for a new customer; not having an account with a manufacturer would normally raise several issues, however Computer Security & Solutions worked with the Reseller to ensure their new customer got the solution they needed and were happy in the limited time frame available, as they needed the computer enclosures on site before Christmas and this was the 2nd week in December!
Computer Security & Solutions Manager, Graham Gallagher commented: “It was instilled into me by a former employer, that giving excellent customer service is paramount to succeed, this I took with me when I started CSS and we learned in the early days that giving great customer service with an excellent product makes for a fantastic business formula. In this day and age, we believe that helping people is the best way to win business.”
The Resellers customer took delivery of the industrial computer cabinets on the 18th December and was amazed at how fast we all worked together. On the back of this another order was given for a further 37 units, on a scheduled delivery.
As the year 2009 opened, CSS decided to offer some cost savings to their customers, coupled with a buy back program, customers can save over £300 per enclosure throughout the month of January. Their PC enclosure January Sale is now on!
